Tidypig Cleaning- Columbus GA’s Trusted house cleaning service

FAQ Page

We proudly serve Columbus, GA, and surrounding areas. Contact us to see if your location is covered!
Booking with TidyPig Cleaning is simple! Just visit our booking page, select your desired service, input your home information, and choose a date that works for you.

We offer a range of services including:
- Standard Home Cleaning
- Deep Cleaning
- Move-In/Move-Out Cleaning
- Custom Cleaning Packages (call us for more information)
Absolutely! We tailor our cleaning services to fit your needs. Just let us know your preferences when booking.
A $15 fee will be applied for each pet (including cats, dogs, or other haired animals) that lives in the home or spends time in the home. This fee helps cover the additional time and supplies needed for thorough removal of pet hair and related cleaning requirements, ensuring our high standards are maintained for every client.

We accept all major credit cards, and payments are processed securely through our booking system.
We understand that plans can change. You’re welcome to cancel or reschedule your appointment up to 48 hours in advance at no charge. For cancellations made within 48 hours, a $50 deposit will be held to cover scheduling costs. That said, we’re human too—if there’s an emergency or serious situation, just reach out. We’re always happy to work with you.
Yes! We offer weekly and bi-weekly cleaning packages at a discounted rate. Ask us about setting up a recurring service during your booking.
TidyPig Cleaning applies a minimum service charge of $130 per visit. This charge allows us to cover the time, supplies, and attention to detail required to deliver consistently high-quality service. Our minimum ensures every client receives a visit from a fully vetted, professional cleaner and is protected by our 100% Satisfaction Guarantee.

No, you don't have to be home. Just make sure we have access to your property, and we'll take care of the rest!
A quick tidy-up helps us focus on the cleaning. Please secure pets, store away personal or valuable items, and let us know if there’s anything we shouldn’t touch or need to be extra careful with. Ensuring we have access to your home at the scheduled time is also appreciated!
Nope! We bring all the necessary cleaning supplies and equipment. If you have specific products you’d like us to use, just let us know.

Yes, all our cleaners are thoroughly vetted, background checked, and insured for your peace of mind.
While our team is careful, accidents can happen. If anything is damaged, please report it within 24 hours, and we’ll handle it promptly.

Your feedback helps us improve! You can leave a review on our website, social media, google, or contact us directly.
Feel free to reach out via our contact page or call us directly at
(762) 240 1762. We’re happy to assist you!